Payment and Delivery

 PAYMENTS

We offer a wide range of payment methods:

Regular transfer - Payment can be made directly to our bank account:

Lilly and Swan Małgorzata Ługowska
ul. Startowa 2; 02-248 Warszawa

For payments in PLN:

Citibank: 87 1030 0019 0109 8503 0020 6481

Electronic transfer - the most secure and convenient way to make online payment. In our store we use the Autopay payment system, to which you will be redirected after placing the order. You will be able to choose your bank (among bank companies operating in Poland) and fulfill the payment. Whole process is quick and safe.

Credit card - Visa, Visa Electron, Maestro, MasterCard, MasterCard Electronic

Others payment methods - transakcja BLIK, Google Pay, Apple Pay, PayPo

 

 SHIPPING

Deliveries are carried out via courier companies and Polish Post (Poczta Polska) to the address indicated or to the collection point selected by the customer. Shipments are registered and have a tracking number.

We carefully pack each lamp and make sure they reach their destination safely. However, upon receipt, please check the condition of the package carefully. If any damage is visible, please write down a report in the presence of the courier.

The maximum order preparation time is up to 15 business days. If you order a product that we have in stock, we need up to 3 business days to prepare it for shipment. Within Poland delivery time is an additional 3 to 7 business days, for other countries few more days may be required. 

For more information, please visit Terms and Conditions tab.

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